Website Maintenance

STANDARD 

START-UP

Tailor-made website maintenance and support packages that keep your website services, and security up to date 


  Response: 24-48 Hours

   Changes: 3 Hours

   CMS Updates

   Plugin Updates

   File Backups

   Database Backups

   DB Optimisation

   Google Analytics

   Uptime Monitoring

   Telephone Support

   Security Scanning

   Broken Links

   W3C Compliance

   Speed Optimisation

   And Much More...


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PRO

BUSINESS

Tailor-made website maintenance and support packages that keep your website services, and security up to date 


  Response: 12-24 Hours

   Changes: 5 Hours

   Website Updates

   Script Updates

   File Backups

   Database Backups

   DB Optimisation

   Google Analytics

   Uptime Monitoring

   Telephone Support

   Security Scanning

   Broken Links

   W3C Compliance

   Speed Optimisation

   And Much More...


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Application Maintenance

APPLICATION SUPPORT

Our Application Support services focuses on two areas: break-fix support and application enhancements. This includes production and functional support for custom applications and package implementations. Examples include:

  • Reporting
  • Second-level support
  • Patches
  • Upgrades
  • Security enhancements
  • Functional enhancements

 


PERFORMANCE MANAGEMENT

For any system, performance is measured through reliability, speed and availability of applications. Our Performance Management services include:

  • Service-level-based monitoring
  • Performance tuning
  • Optimisation for Website
  • Application and database server environments

This results in systems that meet both your technical and business performance goals.

 


APPLICATION MANAGEMENT

Everything requires management, maintenance, and overtime enhancements. Desktop applications, mobile apps or cloud applications are no different. Application management is an essential aspect of preserving the value that you’ve invested in the technology to make your business more competitive. Splendix focuses on making sure our clients maintain their software either through:

  • Bug fixes
  • Enhancements
  • Porting
  • Migrations

Our team provides support and enhancements for mobile apps to stay compatible with the latest OS versions as well, through our mobile application maintenance services.